Realtime chat (messaging) with our end-users from Dashboard
Most of the time, the reporting function is more than just reporting a bug — it's a channel to support end-users for both technical and non-technical issues.
We want to be able to chat with our users that have sent their feedback to us. We would respond to them directly from our Dashboard, and they would seamlessly and immediately receive our messages directly inside our app. (There would be no need to rely on any external tools or emails!)
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