Features

Capture user behavior in mobile app prior to reporting a bug. Similar to already available Web SDK session replay feature

Enable support for APNs Auth Keys (.p8) as an alternative to the current .p12 certificate method. This allows teams to set up push notifications that do not expire annually, reducing maintenance overhead and preventing service interruptions.

As Dashboard user I'd like to have the option to download all ticket attachments (can be zipped) in one go, so that I don't have to download them one by one. The download should contain screenshots, screen recordings and attached files.

Enable the microphone during video screen recording so users can explain what is happening out loud in real-time.

As dashboard user I would like to be able to adjust/hide columns in activity history so that less important data doesn't take up as much screen space as the actually needed ones

As Dashboard user I'd like to be able to reorder parts of the ticket details so that information can be positioned higher or lower based on importance to our workspace. E.g. App users details on top, etc.

As a Dashboard user I would like to have the ability to manually create feedback reports in my workspace. In order to be able to manage issues more easily.