May 2
Ability to add attachments in Ticket chat
Allow App Users to easily attach additional information to their tickets, providing better insight into their requests and issues.
Pending
Not only for the app users, but also for the customer success team it would be good to be able to send attachments. Mainly for quick help with screenshots on how to do things that for example are not (yet) explained in user documentation.
Thanks for the feedback! We definitely see how adding attachments would help provide better context for issues. We’ve moved this back to Open for now. While we aren't starting work on this immediately, we are keeping it on our radar as we evaluate our next set of features. We’ll update the status here as soon as that changes. Keep the votes coming!