ShakeS
Shake

[Android SDK v14.3.0] It is not possible to attach files on Android 11

We cannot attach existing pictures to Shake issues on devices running Android 11 (we had a similar problem with a feature from our app and we managed to fix it by moving the code from the deprecated `startActivityForResult` to the new ActivityResultsContract https://developer.android.com/training/basics/intents/result…
CompletedCompleted

Fixed with Shake 16.2.1

Hi Tabita, I've just tested Shake 15.3.0 and the problem is still happening on Android 11 (it is working correctly on Android 12 - I haven't tested on other Android versions)

Alex Branti: Thanks for getting back to me! We'll change the status of this request when the team gets around to investigating it - and you'll be notified if we leave a comment or need more info.

Hi Alex, I'm circling back on some of the requests we have under bugs, so I wanted to check back up on this - Are you still unable to attach files in newer versions of Shake SDK?

Any updates?

Augusto Pedroza: Hi Augusto, As we didn't manage to reproduce this issue on a variety of devices and no other users experienced it, we lowered the priority for this ticket. It is currently not in our focus as we already spent a bunch of time on this, however, if we find something new we'll notify you.

Hi Alex, Thank you for the report, I'll ask you for a more details which could help us to reproduce this. What behavior did you notice when you try to attach a picture on Android 11? Can you provide me logs or the stack trace you get when trying to attach a picture?

Mislav Stanić: Hi Mislav! I've just recorded a video showing the problem. It is available at https://drive.google.com/drive/folders/19gDGcCdRGRyb58g36jvT… (there is also a file named log.txt with the logcat output but I could not find any error message there). Please, let me know if you need more information.

Alex Branti: Thank you Alex, we'll take a look into this.