ShakeS
Shake
Jun 17

[Android SDK v14.3.0] It is not possible to attach files on Android 11

We cannot attach existing pictures to Shake issues on devices running Android 11 (we had a similar problem with a feature from our app and we managed to fix it by moving the code from the deprecated `startActivityForResult` to the new ActivityResultsContract https://developer.android.com/training/basics/intents/result…
CompletedCompleted

Jul 20, 2023

Fixed with Shake 16.2.1

Oct 11, 2022

Hi Tabita, I've just tested Shake 15.3.0 and the problem is still happening on Android 11 (it is working correctly on Android 12 - I haven't tested on other Android versions)

Oct 12, 2022

Alex Branti: Thanks for getting back to me! We'll change the status of this request when the team gets around to investigating it - and you'll be notified if we leave a comment or need more info.

Oct 11, 2022

Hi Alex, I'm circling back on some of the requests we have under bugs, so I wanted to check back up on this - Are you still unable to attach files in newer versions of Shake SDK?

Sep 3, 2021

Any updates?

Sep 9, 2021

Augusto Pedroza: Hi Augusto, As we didn't manage to reproduce this issue on a variety of devices and no other users experienced it, we lowered the priority for this ticket. It is currently not in our focus as we already spent a bunch of time on this, however, if we find something new we'll notify you.

Jun 18, 2021

Hi Alex, Thank you for the report, I'll ask you for a more details which could help us to reproduce this. What behavior did you notice when you try to attach a picture on Android 11? Can you provide me logs or the stack trace you get when trying to attach a picture?

Jun 22, 2021

Mislav Stanić: Hi Mislav! I've just recorded a video showing the problem. It is available at https://drive.google.com/drive/folders/19gDGcCdRGRyb58g36jvT… (there is also a file named log.txt with the logcat output but I could not find any error message there). Please, let me know if you need more information.

Jun 23, 2021

Alex Branti: Thank you Alex, we'll take a look into this.