ShakeS
Shake

Chat messages: support opening external links and copying messages

As a mobile app user, I'd like to be able to open a url in a chat message sent to me, so that I can view the content that has been sent to me by a support agent. As a mobile app user, I'd like to be able to copy a chat message, so that I can paste it in my notes or web browser
CompletedCompleted

This works now — update Shake SDK to v16.1 ;)

Working on this now ✨ both features will be available in Shake SDK v16.1

Hey George, great request! 🤝 When you say "as a user" do you mean the live-chat in the app or on the Dashboard?

Tabita Zafar: Good question. I have updated the original post. Thanks