ShakeS
Shake
Aug 10

Customize Jira integration

Would be nice to have the possibility to set custom component, issue type etc for issues that gets forwarded to Jira. Also, it would be great if we could further customize the JIRA reports. And when closing the JIRA ticket, it would close the Shake ticket as well, to prevent duplicated manual work.
CompletedCompleted

Jan 30, 2026

We’ve just released the ability to customize your Jira integration. You can now choose exactly which Task Details are sent to Jira and, as many of you requested, you can reorder them however you like to fit your workflow. While we haven't added custom field mapping yet, this update gives you total control over the structure and order of the data that appears in your Jira issues. Note: These advanced customization options are available exclusively on the Organization plan. Thanks for the feedback and enjoy the cleaner Jira tickets!

Aug 5, 2025

Thanks for upvoting, we’re listening to you - we’ll be adding data customizations for all integrations, not just Jira. Stay tuned ;)

Aug 11, 2021

Hey Denis Ligonja, Thank you for the input, we'll look into it.