ShakeSShake
Feb 10

Group ie. merge bug reports / Mark reports as duplicate

Bug reports are not grouped, so it looks like you have more bugs when different users report the same bug. It would be nice if they were grouped (by title). And add a count next to it (and, if possible last version where it happens). For example, if the bug gets reported, one happens only once. The other time 25 times, it's easy to see what you should focus on. And you only have 2 reports now instead of 26. This pre-triage mechanism could intelligently group tickets based on natural language or log info too. It would save tons of triage time from teams using Shake and incentivize companies to deploy the tool to larger audiences while avoiding massive amounts of duplication.
CompletedCompleted
Dec 5, 2023

Done 🤗 You can now minimize clutter and prioritize effectively by consolidating all duplicate reports under 1 primary ticket. *fancy drag&drop functionality will be added next week

Oct 26, 2023

We are now working on the feature "Mark as duplicate"...

Oct 4, 2023

This feature has now been chosen for development, thank you all for requesting it. You will be soon able to merge maaaaany identical tickets into just 1.