Hi everyone, this was an infrastructure hiccup so the SDK update won't be required. It is resolved temporarily now but we'll add a long-term solution within two weeks. If you got some duplicated reports you can delete them on the dashboard. Thanks for the patience
We've found a cause of duplicated reports, I'm changing ticket status to the "Planned" 👊
Mislav Stanić: thank you!!
Mislav Stanić: Hey Mislav - I was just wondering if we have a timeline for this. In the past day or so, duplicate reports have been starting to get a little out of hand
Koji: Hi Koji, we are currently focused on delivering new features and some of our devs are on vacation. We'll see if we can fit this in our next release which will be in 2-3 weeks.
Mislav Stanic: Thanks Mislav. Please keep me posted. We're getting anywhere from 2 to 10 duplicated reports where some are showing up days after the original
Thanks Mislav Stanic! It looks like it's in progress so that's great but just want to note that this bug is basically rendering Shake useless for us so it would be extra awesome if it can be added in this next release.
Hi Koji, Could you please provide us the links to those duplicated reports, and someone from the team will check them out. If you want the links to remain non-public, instead of here you can paste them into the Intercom chat bubble on our website 👍
Mislav Stanić: This is now requiring extra time from our triage team. Please raise the priority of this issue.
No more duplicates will be arriving, everything's been taken care of 😉 Thanks for reporting the hiccup.