ShakeSShake
Jan 19

Live chat responses are not in order when sent close together

Steps to repro 1. send a message from the app 2. Start responding in the dashboard but don't hit send 3. Send another message from the app 4. Send the message on the dashboard Expected Behavior: The message from the dashboard should show up after the last user message in the list. Actual Behavior: The message shows up between the two user messages.
ClosedClosed
Aug 25, 2023

I don't know how to use this application.

Dec 5, 2022

Hey Nathan, Can you send me some screenshots of an example of this happening? (either via Intercom or Email) And ask your team to upvote this post 🐛

Aug 25, 2023

Tabita Zafar: I wish I knew how to use this application.

Oct 11, 2022

Yeap still happens.

Oct 11, 2022

Hey Nathan, I'm circling back on some of these bug requests - Are you still seeing this happen in the live chat on the Dashboard?

Jan 20, 2022

Nathan Castlehow, sorry about that and thanks for letting us know about the bug 🐛 — I'm forwarding this to the QA team. You'll be automatically notified when the hiccup gets addressed.