Aug 27

Shake Crash -> Repeat crash overwrites report instead of creating new one

I was trying to test the crash / follow up report feature. If I cause the same crash and provide feedback when relaunching the app over and over the single report just has its description updated. Grouping the reports is fine if we could see the other info / crashes otherwise it feels like they should be separate. Latest Crash SDK on android.

Closed

Aug 27, 2021

Hi Nathan, From what I could understand, you would like to view other crash events that have occurred within that group. Try tapping on the arrows in the upper right corner in that crash group under "Events" (see image). Give those a spin and let us know if that does the trick! Regards, Filip

Aug 29, 2021

Hi Filip Belakon, Apologies, I didn't see that one. That was the info I was looking for. My feedback on the current setup would be that it's hard to discover those duplicate crashes (see screenshot from bugsnag as to how they group things / show counts). With that being said absolutely loving the shake experience so far so keep up the good work!

Aug 30, 2021

Nathan Castlehow thank you 100 times, we appreciate the nice words. As for your feedback, it's absolutely correct and utterly valuable to us — our designers already redesigning the UI with all your comments in mind ✨ Stay tuned ;)