Apr 14
Shake functionality inside Intercom live chat ie. Shake Intercom app / plugin / integration
We already use Intercom. And we don't want to change it as our primary communication channel with users.
I want an option for our support agents to pull end-user's data (network logs, metadata and all the other stuff Shake SDK provides) if needed.
In other words — Shake's "magical" functionality inside the Intercom UI.
Shake would add their app to the Intercom App Store (https://www.intercom.com/app-store) so our agents can install it as a chat plugin.
Pending