Jun 11
Shake reports sometimes miss user information
This issue occurs intermittently on app cold start when the user data request is delayed or the session is near expiry. In those cases, Shake creates a report without attaching the signed-in user, even though registration of user ID is performed. After it happens once, later reports may also lose user details even after logout/login or fresh install.
Tried:
- updateUserID() did not fix it.
- updateUserMetadata(...) did not fix it.
- setMetadata("user_id", userId) only adds metadata to the ticket, but helped proving the user ID is correctly sent from our side (see attached screenshots).
Pending