ShakeSShake
Aug 11

[v16.1.0 @ RN-0.70] Shakebugs Dialog not showing

For some reason the shakebugs dialog does not appear when invoked. All works fine on iOS but not on Android. It doesn't matter which method we try, the floating button does not work when tapped, shaking and screenshots don't work either. However, the initial welcome message just shows fine, as well as the floating button UI. Invoking the SDK using Shake.show() does not work either. Please advice us how to troubleshoot the issue. We are very sure it worked in the past. We didn't change anything noticeably. We cannot find any output in the LogCat or console either.
ClosedClosed
Dec 8, 2023

The described behavior happens when app is archived on the dashboard. Please check if your app is still active and repoen the issue if it is still happening

Nov 22, 2023

HI Julian, There is a new 16.2 version, please update and check if the issue still happens for you