[Android SDK v14.3.0] It is not possible to attach files on Android 11
complete
A
Alex Branti
We cannot attach existing pictures to Shake issues on devices running Android 11
(we had a similar problem with a feature from our app and we managed to fix it by moving the code from the deprecated
startActivityForResult
to the new ActivityResultsContract https://developer.android.com/training/basics/intents/result#launchLog In
Mislav Stanic
complete
Fixed with Shake 16.2.1
Mislav Stanic
in progress
A
Alex Branti
Hi Tabita,
I've just tested Shake 15.3.0 and the problem is still happening on Android 11 (it is working correctly on Android 12 - I haven't tested on other Android versions)
Tabita Zafar
Alex Branti: Thanks for getting back to me! We'll change the status of this request when the team gets around to investigating it - and you'll be notified if we leave a comment or need more info.
Tabita Zafar
Hi Alex, I'm circling back on some of the requests we have under bugs, so I wanted to check back up on this - Are you still unable to attach files in newer versions of Shake SDK?
Mislav Stanic
open
A
Augusto Pedroza
Any updates?
Mislav Stanic
Augusto Pedroza: Hi Augusto,
As we didn't manage to reproduce this issue on a variety of devices and no other users experienced it, we lowered the priority for this ticket.
It is currently not in our focus as we already spent a bunch of time on this, however, if we find something new we'll notify you.
Mislav Stanic
planned
M
Mislav Stanić
Hi Alex,
Thank you for the report, I'll ask you for a more details which could help us to reproduce this.
What behavior did you notice when you try to attach a picture on Android 11?
Can you provide me logs or the stack trace you get when trying to attach a picture?
A
Alex Branti
Mislav Stanić: Hi Mislav! I've just recorded a video showing the problem. It is available at https://drive.google.com/drive/folders/19gDGcCdRGRyb58g36jvT0hZAX0Wvi69n?usp=sharing
(there is also a file named log.txt with the logcat output but I could not find any error message there).
Please, let me know if you need more information.
Mislav Stanic
Alex Branti: Thank you Alex, we'll take a look into this.