Live chat responses are not in order when sent close together
under review
N
Nathan Castlehow
Steps to repro
- send a message from the app
- Start responding in the dashboard but don't hit send
- Send another message from the app
- Send the message on the dashboard
Expected Behavior:
The message from the dashboard should show up after the last user message in the list.
Actual Behavior:
The message shows up between the two user messages.
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Mislav Stanic
under review
R
Rigoberto Polanco
I don't know how to use this application.
Tabita Zafar
Hey Nathan,
Can you send me some screenshots of an example of this happening? (either via Intercom or Email)
And ask your team to upvote this post 🐛
R
Rigoberto Polanco
Tabita Zafar: I wish I knew how to use this application.
N
Nathan Castlehow
Yeap still happens.
Tabita Zafar
Hey Nathan, I'm circling back on some of these bug requests - Are you still seeing this happen in the live chat on the Dashboard?
Petra Gluhak
Nathan Castlehow, sorry about that and thanks for letting us know about the bug 🐛 — I'm forwarding this to the QA team. You'll be automatically notified when the hiccup gets addressed.