We’ve just made it even easier to get deep insights on your tickets. Sheldon’s summary and next steps now come with
Direct AI Buttons
.
What’s new?
- You’ll find buttons for ChatGPT, Claude, and other tools directly inside the Sheldon box.
How it works?
- One click opens the tool and automatically pushes the ticket data and a pre-set prompt for you.
No more manual copying and pasting. Let
Sheldon
handle the heavy lifting!
Screenshot 2026-02-26 at 15