New Feature: AI Shortcuts in the Sheldon Box!

We’ve just made it even easier to get deep insights on your tickets. Sheldon’s summary and next steps now come with Direct AI Buttons.

What’s new? - You’ll find buttons for ChatGPT, Claude, and other tools directly inside the Sheldon box. How it works? - One click opens the tool and automatically pushes the ticket data and a pre-set prompt for you.

No more manual copying and pasting. Let Sheldon handle the heavy lifting!