1)
We want to invite a guest or two with view-only permissions to
only 1 project
, not to our entire workspace with 12 projects.
2)
An option for the external Member role to
only see tickets assigned to them
, and no one else’s
3)
An option to create Teams.
4)
An option for Team manager to see’s
only their team members tickets and Dashboard
, no access to other teams
5)
An option for Business manager to see their team’s tickets (could be a few teams, and no access to the development team’s internal tickets)
6)
An option for end users to get notified with resolution without having access to their ticket, or eventually a simplified access to their ticket with description and resolution status (maybe resolution ETA as well?)