Advanced user management options: Project guests, Teams, Member can only see user feedback assigned to them, etc.
Peter Simic
1)
We want to invite a guest or two with view-only permissions to
only 1 project
, not to our entire workspace with 12 projects. ✅ DONE
2)
An option for the external Member role to
only see tickets assigned to them
, and no one else’s3)
An option to create Teams.
4)
An option for Team manager to see’s
only their team members tickets and Dashboard
, no access to other teams5)
An option for Business manager to see their team’s tickets (could be a few teams, and no access to the development team’s internal tickets)
6)
An option for end users to get notified with resolution without having access to their ticket, or eventually a simplified access to their ticket with description and resolution status (maybe resolution ETA as well?)
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David Varga
I think it would be really nice if you may be able to implement this step-by-step: if only option 1) is working, it's still a big feature.
Peter Simic
David Varga: we completely agree, thanks for the comment 🤝 We're also
already
sketching some of these features and will keep updating you accordingly.