Advanced user management options: Project guests, Teams, Member can only see user feedback assigned to them, etc.
We want to invite a guest or two with view-only permissions to
only 1 project, not to our entire workspace with 12 projects.
An option for the external Member role to
only see tickets assigned to them, and no one else’s
An option to create Teams.
An option for Team manager to see’s
only their team members tickets and Dashboard, no access to other teams
An option for Business manager to see their team’s tickets (could be a few teams, and no access to the development team’s internal tickets)
An option for end users to get notified with resolution without having access to their ticket, or eventually a simplified access to their ticket with description and resolution status (maybe resolution ETA as well?)