Features

Instead of using https://github.com/niklasvh/html2canvas use its fork https://github.com/cantoo-scribe/html2canvas if it proves better at capturing web app screens

I'd like to be able to send Shake tickets directly to JSM

As Shake user I'd like to be able to choose the ticket data sent to integrations (Slack, Jira, etc.), so that I could omit unnecessary values or add info I deem important, that isn't sent to integration by default. include the option to send screen recording and screenshot to integration

I'd like to be able to hide ticket details (screen resolution, charging status, etc.) we deem unnecessary, in order to lower the amount of info shown in ticket screen

I'd like to have an option to configure the default button state for Dashboard report chat so that "Send to app user" can be the default selection the setting should either be per workspace or per dashboard user account

Add a page that combines unread tickets from all apps user has in workspace.

We would like to have crash reporting on React Native.

We want a solution that offers both bug reporting and crash reporting for Flutter.

Allow App Users to easily attach additional information to their tickets, providing better insight into their requests and issues.