I wanted to make our users write their bug report in a helpful fashion like What Happend? What is expected? Customize the email field so it's mandatory. Checkbox YES/NO

As a React Native app user, I would like to receive replies to my tickets as true push notifications, so that I can be alerted to them even when the app is closed.

Inside a live chat feature.

We would like to have crash reporting on React Native.

As someone taking on ownership of implementing Shake, I want to be able to use the data that comes out of it to help inform answers to various questions that we have as a team. We then use a data ingest pipeline for the various tools we have and pipe this data to a data warehouse like Google BigQuery. Bi-directional would be nice as well — so we could change the status, assignee, etc of a report. Add-on comment: Maybe a Google Data Studio integration / connector (like Ahrefs has).

It would be useful if we could track Shake events so that we tie events in Shake with other analytics, e.g. UserTriggeredShake and UserSubmittedReport .

https://www.shakebugs.com/docs/android/configuration-and-data/activity-history/#user-actions

After introducing light/dark mode support for Shake SDK, I want to be able to manually enable or disable dark mode for users (so it doesn't depend on OS settings, as it does now).

It'd be great to have a button that would download all our feedbacks in a ZIP or CSV file. My team wants to be sure never to get "locked out" of our data or lose access to it.