35
Allow customizing the feedback form template
A
Ahmed Ramy
I wanted to make our users write their bug report in a helpful fashion like
- What Happend?
- What is expected?
- Customize the email field so it's mandatory.
- Checkbox YES/NO
Log In
Activity Feed
Sort by
Petra Gluhak
A
Admin Tools
This would be great !
I think it could some generic input type like:
-Text
-Select
-Number
-CheckBox
-RadioButton
Petra Gluhak
Merged in a post:
Multiple input fields
J
Joseph Ross
Testers report better bugs when the bug reporter prompts for specific details. A pattern we've found works well is to prompt for the title (sentence), detailed description (paragraph), and numbered steps to reproduce. Buglife even allowed us to have a multiple-choice frequency field. https://buglife.com/docs/ios/custom-fields.html
With Shake, we occasionally get a devoted tester that crams all of these into the single field Shake offers, but it would be best if we could prompt for this information.
J
Joseph Ross
I put this in Integrations in the hopes that the title and description could populate their respective fields in the JIRA ticket created. I imagine other integrations might have similar analogs.
P
Peter Simic
Merged in a post:
Mandatory Email field
P
Pierre V
We receive a lot of reports without the email of our tester, which can be explained :
- Our testers have to fill it by themself (we don't have their email before they make a report)
- The field is not mandator, so they can easily send a report forgetting to put their email.
A "mandatory" setting for the email field would always allow us to contact our testers when the report need further discussions, which is often the case.
P
Peter Simic
J
Jason Douglas
I was thinking something more guided, so instead of user having to type in tags exactly, we pre-define some labels or tags, and user can choose from them. Similar to Instabug's Report Categories: https://help.instabug.com/en/articles/2593175-report-categories
P
Peter Simic
Jason Douglas: ooooh, gotcha. Well we're (of course) developing the real thing for your end users then — categories and subcategories, it's been requested by quite a few users already 👍 Definitely a great idea, thanks.
J
Jason Douglas
Peter Simic: Awesome, that's great to hear!
P
Peter Simic
Jason Douglas thanks for the comment, is this maybe what you're looking for: https://www.shakebugs.com/docs/react/screenshot#adding-tags-to-a-bug ? Or, did you have something else in mind?
P
Peter Simic
Merged in a post:
Allow customization of the user feedback form
P
Peter Simic
One example:
Our app has several products within it. When a user is reporting a bug or suggesting a feature to us, we need them to choose which product they're referring to from the mandatory "Category" picker.Another example:
During internal testing, we want a tester to fill a mandatory "Expected result" text field.P
Peter Simic
Merged in a post:
Allow customization of UI elements
D
Dale
Allow the following UI elements to be customized via configuration:
- app bar/window title e.g. "Mark the bug"
- app bar/window back icon, action text e.g. Next/Submit
- text/icon/color of FloatingReportButton
- lock FloatingReportButton in a to pre-defined/custom positions
- allow email to have a default value
Load More
→