Send a survey, questionnaire, announcement or a custom message to some or all users
Peter Simic
From time to time, we want to send short custom surveys to our users and collect their answers.
Or, we only want to remind users to rate us on the App Store.
We would create surveys on Shake Dashboard, and users would seamlessly receive (and respond to) them directly in our app.
Survey and messaging examples:
- Rate us on the App Store ⭐️
- Update the app if you're not using the latest version
- NPS ⭐️
- Portion of our users ran into an issue › we can detect them › show them instructions on how to resolve the issue
- Multiple questions survey
- Popup with info based on the app version (e.g. "There's a new update available on the App Store. Bug X has been fixed.")
(We have marked the most popular request so far with ⭐️ , and will develop these first.)
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Ubaier Bhat
NPS would be good to have.
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Kim Ellery
Would also find this extremely valuable. Especially multi choice survey.
Peter Simic
Thanks for the feedback. Andrew Morsillo (and everyone else), if we developed only 1-2 survey types for a start, which one would you prioritize as most important to you?
We'll start with something, and then expand.
Also, what about using a generic survey tool like Typeform inside a WebView in your app for example (https://developer.typeform.com/embed/native-mobile-apps/)? What's missing there?
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Andrew Morsillo
This feature was quite useful when we used Instabug and would be useful with Shake as well. There are very few (no) good solutions for turnkey gathering simple survey data like this on react native other than Instabug.